Airlines and E-ticketing
e-tickets important element of airline e-commerce
- Braathens doubled internet sales twice in the 6 months after e-ticket introduction
US
- Issue of e-tickets outstripped paper tickets in Aug 99
- 48 % of all agents transaction through was e-ticket ultimo 99
- 33 % ultimo 98
Europe - UK survey
- 12% increase in number of e-ticket users compared to 99
- 87% said they would consider using e-ticket in the future
Not general interlining yet
- Alliance interlining introduced first