Airlines - cont.
Business traveler book no-frill on the net
- 38% booked on internet vs. 33% on the phone i 1999
British Telecom to offer internet with e-mail on inflight
- 66% of business traveller carries laptops
- Ready for test ion early 2001
- IATA top 10 wish list had e-mail as no 5 and web as no 7
Airline portals in the US and Europe
- Just over half the buyers purchase directly from airline
- Portals (major online agents) account for 39% of buyers
- 10 European in Online Travel Portal
- 4 American in T2 (Delta,United,MWA and Continental)
- Planned launch in summer 2000